Getting Started
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      FAQ Hololight Hub

      Find Answers to frequently asked questions for Hololight Hub

      How does Hololight Hub handle user authentication and access control?

      • Single Sign-On (SSO)
      • Role-Based Access Control (RBAC)

      Can I integrate Hololight Hub with my existing enterprise software (e.g., PLM, ERP, or cloud storage solutions)?

      Hololight Hub itself does not provide direct integrations with enterprise software such as PLM, ERP, or cloud storage solutions. Instead, the Hub serves as an access point, while the integration and application logic are managed separately by the respective software systems that may support such connections.

      Does Hololight Hub support real-time session analytics?

      Real-time session analytics are supported, providing insights into consumption time based on both product usage and individual user engagement. Please find a detailed video about analytics here

      What happens if the connection to the Hub is lost during a session?

      In the event that your device's battery depletes or your internet connection is interrupted, there is no need for concern. Simply log in to your account on another device, and you can seamlessly pick up right where you left off, provided that your cloud session remains active.

      Can I get Hub On-Premises?

      Hololight Hub provides versatile deployment options, including on-premises configurations. This feature enables organizations to host and stream XR applications using their own infrastructure, allowing for enhanced control over data and adherence to internal security protocols. Notably, it can operate without requiring access to public internet. For more information on product integration, please reach out to us directly.

      Can I get Hub as a white-label version?

      Hololight Hub is designed to be customizable to meet the specific needs of enterprises. For detailed information on whitelabeling options, it's recommended to contact Hololight directly to discuss tailored solutions.

      What applications run on Hub?

      Hololight Hub supports a any application, enabled with Hololight Stream, e.g.:

      • In-House Developed XR Applications: Custom applications developed by your organization, enabled with Hololight Stream
      • Third-Party XR Applications: Solutions from select independent software vendors (ISVs), enabled with Holloight Stream
      • Hololight Space: Hololight's own XR engineering application for 3D CAD visualization.

      This versatility allows enterprises to manage and distribute multiple XR applications through a single platform.

      What streaming technology is used for Hub?

      Hololight Hub utilizes Hololight Stream a proprietary streaming technology, a leading industrial XR streaming technology. This SDK enables high-fidelity XR experiences by offloading rendering processes to local servers or the cloud, ensuring optimal performance and scalability. 

      How do you address data security?

      Data security is a core component of Hololight Hub's design. By streaming applications from centrally managed servers, sensitive data is never stored on end-user devices, reducing the risk of unauthorized access. Additionally, the platform allows for deployment over networks controlled by your organization, ensuring compliance with internal security measures. The originally date is never transmitted over the network.

      What are the IT benefits?

      • Centralized Managed Infrastructure: Upload and update XR applications, manage users and connections, and maintain centralized, global oversight for AR and VR applications.
      • Seamless Deployment: Simplify IT operations with easy deployment and access to XR applications for employees on dedicated devices.
      • Robust Security Standards: Protect 3D data with centrally managed security measures, hosted either in the cloud or on your organization’s networks, to minimize digital footprints.