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How do I fix Hololight Stream Runtime trial license issues?

Roaming license mode not supported for licenses under 13 days

If you receive a license file from us with a validity of fewer than 13 days (for example, a trial license), you may encounter connection errors when trying to use roaming license mode in Hololight Stream Runtime.

This issue occurs because roaming mode currently doesn’t support licenses that are valid for less than 13 days. As a result, Hololight Stream Runtime cannot establish a valid connection in roaming mode under these conditions.

We’re actively working on a fix for this limitation. In the meantime, if you receive a short-term license or are nearing the end of your license validity, please use floating license mode instead to ensure a stable connection.